"The taxi company itself was excellent - Empire Cars
Good communication for both elements of the journey, telling me when they would arrive, which car it would be etc. Could not fault them
Am not happy at being charged £117 for a return trip, and then getting a text after each journey telling me the cost was £39. That means the cost of using the booking firm was 50% of the cost - the same price as a journey of 37 miles. Am assuming that is due to Taxicode, not Empire Cars
Also worth noting that you will not get a full refund for any cancelled journey, the most is 55% if you cancel more than 30 days in advance. Who books a taxi that far ahead?"
REBECCA TAYLOR
"Very smooth , I had booked the taxi well in advance of our travels and was slightly worried nobody would be there.
We were contacted by the driver after our plane had landed to arrange a 'pick up point'
We were collected, driven home safely by a very polite and helpful driver.
We will use this service again in the future.
Thank you."